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We offer a range of services including personal care, medication management, meal preparation, housekeeping, and companionship.

Home care might be needed if your loved one requires extra support with daily tasks, personal care, mobility, or feels isolated. Consultation with a healthcare professional can also help determine the need.

Our care assessment process is designed to be thorough and personalised. We start by gathering information from the local authority about their assessment of your care needs.

Following this, a suitably qualified member of our team will visit you at your home. This visit is key to discussing your specific care needs and preferences directly with you, ensuring your plan is tailored to your circumstances.

After the home visit, we use the information gathered to design an electronic support plan. This plan is accessible to you and your loved ones at any time, providing transparency and continuous insight into the care being provided.

We then conduct a 6-week review with you and your loved ones to verify that the care plan is effectively meeting your needs. Following this initial review, we continue to hold meetings every six months or as needed to reassess your care requirements and make any necessary adjustments to your support plan.

Each client’s care plan is tailored based on their specific needs, preferences, and medical advice, ensuring personalised attention and support.

You can request our services by contacting us via phone, email, or through our website to schedule a consultation. Feel free to ask your care manager for guidance through this process.

You can cancel or change a visit by notifying us at least 24 hours in advance to avoid any charges and to reschedule as needed.

Yes, we provide specialised care tailored for various conditions, including Dementia, Parkinson’s Disease, Tracheostomy Care, and Huntington’s Disease.

We have an on-call system for emergencies, available 24/7, to ensure that clients and staff receive prompt assistance when needed.

We ensure continuity of care by maintaining detailed care records, providing consistent caregivers, and regular monitoring and reassessment of care plans.

Yes, we provide respite care services to give family carers a temporary break, ensuring their loved ones receive continuous, quality care.